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Question

How do I get history of all messages sent to chatbot in Interfaces?

  • September 3, 2023
  • 1 reply
  • 225 views
Miladin

Hi everyone!

 

I'm looking for a way to get a history of the messages that have been sent to the chatbot in Interfaces.

Currently I'm able to save the content of a single user-sent message, and for example send that information to a case in Salesforce.

 

Does anyone know of a way to get all of the messages, including the one from the chatbot itself? It would be really useful if it was possible to run some analysis about the chats.

 

Looking forward to any potential answers.

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    1 reply

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • September 3, 2023

    Hi @Miladin 

    Good question.

    Probably best to open a ticket with this feedback/feature request with the Zapier Interfaces team: https://interfaces.zapier.com/interfaces

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
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