About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

  • Home
  • Get Help
  • How Do I
  • How do I get customer/contact information when triggering off of a credit card charge in Keap?
Best answer

How do I get customer/contact information when triggering off of a credit card charge in Keap?

  • 25 August 2022
  • 1 reply
  • 22 views
E

I am trying to connect Keap Classic + SmartSheet to create a dashboard. I already have a couple of very basic zaps created so the integration is working. 

One of the Zaps I’d like to create is a zap that get triggered any time there’s a credit card charged. The action I would like to see would be to pull that data into a Smartsheet sheet. However, the problem that I’m running into now is that the only data available to export to Smartsheet is payment related information and nothing on the customer/contact. 

I would like to be able to get (in one sheet/zap) the payment amount, the product, the date and the customer name. 

icon

Best answer by christina.d 25 August 2022, 21:52

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

christina.d
Userlevel 7
Badge +9

Hi there, thanks for reaching out, @evabreezy!

I did some poking around and it looks like contact details aren’t currently supported with the Credit Card Charge trigger. 😔 You can see this related thread here:

I did go ahead and add your vote to that feature request so we’ll email you if and when this gets implemented. If you’d like notifications in the Community, I’d recommend subscribing to that topic and you’ll be emailed when we post any updates. 🙂

For what it’s worth (I’m not super familiar with the difference between the apps) it does look like the details you’re looking for are supported in the Keap Trigger- New Payment (All Payment Types) trigger.

Sorry to not have better news for you here but appreciate you flagging this in the Community!

Terms & Conditions