This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. hello from korea, we are ado, email is xxxxx@xxxx.com we paid year plan 8/31 but it was mistake.we downgrade our plan soon, but not refund yet. today is 9/25.I request help center last friday, but ZAP didn’t answer. what can I do to refund..?? please help mewe are very small startup, so 230$ is important..

Best answer

How do I get a refund for a Zapier annual plan purchased by mistake?

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

hello from korea, we are ado, email is xxxxx@xxxx.com

we paid year plan 8/31 but it was mistake.

we downgrade our plan soon, but not refund yet. today is 9/25.

I request help center last friday, but ZAP didn’t answer.

what can I do to refund..?? please help me

we are very small startup, so 230$ is important..

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Best answer by Troy Tessalone 25 September 2023, 16:22

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Userlevel 7

+14

Hi @kwan

Good question.

Billing issues need to be handled by Zapier Support: https://zapier.com/app/get-help