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Hello team,

I am trying to see if Zapier is something we can use, as we want to have automations.

The action needs to be a new email that needs to be sent to the customer. We receive the email from the platform as the trigger (Watch email), and I want to use the customer email address which is mentioned in the email content (see attachment).

Also, I want to use the information such as date of booking and booked for amount of people in the email content of the new email. How am I able to do this? I am new to this so any help is appreciated. :)

 

Hi @StephenL2 

If that is the only email address in the email body, then try adding this Zap step:
Formatter > Text > Extract Email Address


@Troy Tessalone thank you! I am so sorry but I am completely new, how do I make it work with the Formatter?


@StephenL2 

For us to have full context, post screenshots with how those Zap steps are outlined configured.

Help articles for using Formatter: https://zapier.com/apps/formatter/help