Question

How do I customize the information displayed in Slack messages triggered by Calendly bookings?

  • 11 January 2024
  • 3 replies
  • 18 views

I have a Zap created to where once anyone books a Demo with my unique Calendly URL it sends a message to a specific Slack channel (this is working). Unfortunately it comes across as just the title of the Zap (see attached). How do i go about getting more info into this slack message? I would love it if it showed the persons name, email and time of demo booked. thanks all!


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3 replies

Userlevel 7
Badge +14

Hi @jlobdell87 

Good question.

To help us have full context, please post detailed screenshots with how your Zap steps are configured, thanks.

sorry for my delay! Here’s a couple of screenshots. Hopefully this can shed some light on my issue!

Userlevel 7
Badge +14

@jlobdell87 

Help article to reference about how to configure your Zap action steps: https://zapier.com/help/create/basics/set-up-your-zap-action

Make sure to review the field description for guidance.