hi there, How do i do to create zaps for Gail’s AI call completed in order to have service request into Agency zoom, only for specific calls completed for the Gail’s AI?
How do I create Zaps for specific completed calls from Gail's AI to AgencyZoom?
Hi
Try adding a Filter as step 2 in the Zap: https://zapier.com/apps/filter/help
Hi
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
We're looking forward to your response.
hi there, I was trying with filter however it is not working fine yet, because Gail is an AI insurance, so when we have a call for commercial insurance request and she is able to get the details for the request I want that into Agency Zoom however if the caller asks to speak with someone and caller is transferred I do not want that request into Agency Zoom and still there, maybe I am using the wrong key words in filter step.
Hi
I’m jumping in to see if I can help!
Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “Action” section of your action steps that shows all of its fields. Like so:
Please don't include personal information in the screenshot, or be sure blur out any personal information.
Thanks!
hey there
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/c7f29ff5-b4a1-45d3-af9f-8745897459ec.png)
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