How do I create a Zap when a job/email arrives in a shared inbox and log the job in Job Logic?

  • 23 August 2023
  • 1 reply

Hello everyone, i’m looking to create a Zap where when an job/email arrives into a shared inbox the job is then logged into our job system Job Logic, the issue is the shared inbox receives many different emails and not just jobs so i need to create a rule if you like when the job logging event is only triggered when a specific email type arrives, perhaps from a certain email address, would this be possible?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Userlevel 7
Badge +12

Hi @Baz,

Yes, this would be possible with a Filter step.

Here is a help article on the matter.

Basically, you will want to add a filter after the trigger.  You can set up the filter to only allow certain email addresses as the sender.  Or you could filter based on a certain key phrase in the body or subject of the email.


Hope this helps!