I am trying to create some automation that uses items raised via Salesforce Ideas.
Unfortunately I recently learnt that IdeaComment has a bug and cannot be used, but something else I want to achieve is proving quite difficult, I wanted to see if any of the community users had achieved it or had any suggestions.
When an idea is raised, I want to create a Zap when ideas of a certain status are a year old to Slack, to notify our team. It seems simple but I am struggling with a good way to do it, delaying the Zap seems somewhat risky given its a year!
All suggestions welcomed, I am stumped.
Kind regards, Joe
Best answer by ken.aView original