Hello,
I’ve been trying to integrate an agent into my meta messenger with no success.
I have a zap set up where if a new lead comes in on a lead form it triggers the Agent to run. The information that comes in is as follows:
- Phone number: (843) XXX-XXXX
- How often would you like service?: Every other week
- Zip code: XXXXX
- Email: XXXXX.XXXXXXX.XXXX@XXXXX.com
- How many dogs do you have?: 1
- When are you looking to start?: In two weeks
- Full name: CXXXX DXXXXXX
The Agent then takes this information, asks a few more clarifying questions and then checks our price sheet and returns a quote. If the person accepts the quote the agent tells them someone will reach out soon.
I tested the agent for quite a while and tweaked it so now it returns all the information correctly, however, the agent does not respond in meta messenger and I haven’t quite figured out how to get it to do that.
Any ideas?
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