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Question

How do I create a quote bot for meta messenger

  • April 10, 2026
  • 1 reply
  • 4 views

Hello, 

 

I’ve been trying to integrate an agent into my meta messenger with no success. 

I have a zap set up where if a new lead comes in on a lead form it triggers the Agent to run. The information that comes in is as follows:
 

  • Phone number: (843) XXX-XXXX
  • How often would you like service?: Every other week
  • Zip code: XXXXX
  • Email: XXXXX.XXXXXXX.XXXX@XXXXX.com
  • How many dogs do you have?: 1
  • When are you looking to start?: In two weeks
  • Full name: CXXXX DXXXXXX

The Agent then takes this information, asks a few more clarifying questions and then checks our price sheet and returns a quote. If the person accepts the quote the agent tells them someone will reach out soon. 

I tested the agent for quite a while and tweaked it so now it returns all the information correctly, however, the agent does not respond in meta messenger and I haven’t quite figured out how to get it to do that. 

Any ideas?

This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.

1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 10, 2026

Hi ​@DCLowcountry 

For us to have more info, post screenshots showing how your Zap steps are outlined and configured in the CONFIGURE tab while in EDIT mode with the field mappings visible.