Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Am creating a Zap, what does the   Specific service ticket filter and project filter means. Am connecting Jira with ConnectWise. I want to create Jira ticket when the ConnectWise ticket gets to a specific status.

Hey there,@jadjugah! Thanks for swinging by!

I did some digging and it looks like status isn’t a supported field for the “New/Updated Ticket” trigger at the moment. 😔 There is an open feature request for this though! I went ahead and added your vote to it. While we’re not able to offer an estimate on when or if this will be implemented we’ll be sure to email you if that changes.

We’ll also keep the topic updated. 🙂

Thanks again and welcome to the Community! 

Terms & Conditions