Hi ​@La Famille 

You will need to provide more details about your Zap configuration issues/questions for us to have context.

Hey ​@Troy Tessalone 

Thanks for reaching out. So I went ahead and filled out the configuration but I am getting an error when I run the test. I attached the screenshots for context. 

Thank

​@La Famille 

You need to fix the field value for: Constituent
Help link for understanding expected values for dropdown fields: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps

Hey ​@Troy Tessalone,

This doesn’t work. I tried adding custom value and it does not work.

​@La Famille 

Zap action: Bloomerang - Create Donation

Field: Constituent

Value: expects the ID of the Bloomerang Constituent

So to get that value, you need to add one of these actions to get the Bloomerang Constituent ID to map.

• Action: Bloomerang - Find Constituent
• Action: Bloomerang - Find or Create Constituent

​@Troy Tessalone 
When you say I need to add one of the actions are you saying I need to add another step?

​@La Famille 
Q: When you say I need to add one of the actions are you saying I need to add another step?

A: Yes

You need to add one of these actions to get the Bloomerang Constituent ID to map.

• Action: Bloomerang - Find Constituent
• Action: Bloomerang - Find or Create Constituent

Ok, thank you! I believe we got it to work. Although, adding that extra step requires the account to be upgraded.

​@La Famille 

Yes, Zaps with 3+ steps require a Zapier paid plan.

Hi ​@La Famille,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.

Hi ​@JammerS 

Thanks for checking in.

Yes, Troy’s recommendation did work — but we had to purchase a subscription, which is not what we were looking for.

Ideally, we’re looking for a way for our CRM to work directly with the platform we're using, or for Zapier to accomplish the same workflow using fewer steps in the automation.

Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.

Yes, I can assist with that. To properly link Zeffy to your CRM (Bloomerang), you'll need to add an additional action step in your automation. Specifically, you should use one of the following actions in your Zap:

• Bloomerang – Find Constituent

• Bloomerang – Find or Create Constituent

This step is necessary to retrieve the Constituent ID, which allows data from Zeffy to be correctly mapped into Bloomerang. Once that's set up, the integration should work smoothly. Let me know if you’d like help configuring this step.