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Are you able to send the dm’s or at least contact information from those you’re chatting with in the dm’s automatically to your gohighlevel crm in some way?  

Hi @jenniferk 

Check out the available Zap apps from Meta (Facebook, Instagram, etc.)

https://zapier.com/apps/categories/facebook

 

Each Zap app has a profile page that lists the available triggers/actions + help links.

 

Example: Facebook Messenger: https://zapier.com/apps/facebook-messenger/integrations#triggers-and-actions

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