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Question

How do I automate SMS notifications for customers when I send a Wix form message?

  • June 15, 2024
  • 5 replies
  • 62 views

Hello, I am looking to create an automation with Wix form messages. I would like an sms to be sent to the customer each time I send a Wix message to the customer from their message received in forms. The message would advise them we have sent a new message and to check their junk folder if not received. Is this possible?

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • June 16, 2024

Hi @Partysuppliesaberdeen 

Which SMS app are you trying to use? (e.g. OpenPhone, Twilio)


Hi @Troy Tessalone I will be using twilio 

thanks for your help Ryan


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • June 16, 2024

@Partysuppliesaberdeen 

Try these Zap steps...

  1. Trigger: Wix - ???
    1. Wix Custom Triggers
    2. Chat & Inbox
  2. Action: Twilio - Send SMS

 

https://zapier.com/apps/wix/integrations#triggers-and-actions

 

 


Thank you @Troy Tessalone I will try that and let you know how I get on. I am currently waiting for Twilio new number bundle approval.


JammerS
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  • Zapier Staff
  • July 24, 2024

Hi @Partysuppliesaberdeen,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.