Question

How do I automate SimplyBook bookings to Dynamics 365 when PowerApps columns missing in Zap?

  • 3 July 2023
  • 3 replies
  • 23 views

Hi all,

 

I am somewhat new to some of the things I’m talking about, so please bear with me.

Currently we use PowerApps, and I have built a fully bespoke CRM system. I am now wanting to automate the bookings we receive through SimplyBook using the Zap with SimplyBook and Microsoft Dynamics 365.

 

I have set up the SimplyBook part of the Zap to trigger when a new booking is made.

I have connected our CRM using the dynamics.com address and connection is made. However when I try to use the Create New Account, Client or Lead, not all of my table columns from PowerApps are showing.

 

Could anyone help wit this issue? And is it possible to use the API to create the bespoke columns from my CRM tables?

 

Any detailed advice would be greatly appreciated.

 

Many thanks

 

Mark


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3 replies

Userlevel 7
Badge +14

Hi @MarkWright 

Good question.

It may be that some column types aren’t supported in the Zap.

If you are trying to use an app API in Zaps, look for the API Request action.

 

 

Hi Troy,

 

Thank you for this, and I have seen this option, however I am really unsure what I should be putting where re the API, it’s something I’ve never interacted with before, so if you could provide a little guidance it would be much appreciated!

 

Many thanks in advance

 

Mark

Userlevel 7
Badge +6

Hi @MarkWright,

API Request action is an advanced feature. We do have a list of help articles that might help:

Also, we have a directory of certified Zapier Experts that can help you setup your API Request action. You may reach them here: https://zapier.com/experts

Hopefully, this helps! 😊