I successfully integrated my hubspot and slack - if a ticket is created on hubspot, let my team’s slack channel receive a message.
I tested the automation and it’s working fine. However, i noticed that the notification or message being delivered to my slack channel does not come with a direct link to the hubspot ticket. It just shows the ticket ID. Does it mean that i and my team members will have to manually log in to our hubspot account each time there is a notification that a new ticket just dropped on hubspot? is there a way to get zapier to automate direct links?
The attached image shows the exact message that gets delivered to the channel.
