Hello, this question might be a stretch, but I’m trying my luck to find solution here.
We have a reward system where customers get rewarded for returning our packaging, every time when they place a new order and we deliver to them. It’s been very manual, on Shopify. The process is:
For example, when we are out delivering, pick up 5 empty jars, each gets $2 credit, so 10 dollars, we can just punch in 5 jars collected in the system, and the user's Shopify account with us gets $10 straight away.
Shopify have suggested below, but unsure if they would work.
1. Use a loyalty program app: Smile.io or LoyaltyLion to manage the rewards program.
2. Use a delivery management app: Dispatch or Circuit to manage your deliveries and pickups.
All apps are Shopify apps.
3. Use Zapier to automate the process: connect your loyalty program app and delivery management app and automate the process of giving users credit for returning packaging.
For example, set up a Zap that triggers when you mark a delivery as complete in your delivery management app, and automatically credits the user's Shopify account with the appropriate amount based on the number of jars collected.
However I just looked into Shopify in Zapier and there’s no condition as ‘Order fulfilled’, or anything that would link to the reward program. Any tips would be very helpful. Thank you so much.