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How do I attach a completed DocuSign PDF to a Zendesk ticket?

  • June 11, 2024
  • 2 replies
  • 54 views

I built a zap that monitors when a DocuSign envelope is completed which then updates a Zendesk ticket. Within a Zap, is it possible to pull a completed PDF document from the DocuSign envelope and pass it along as an attachment to the Zendesk ticket?

Best answer by Troy Tessalone

Hi @csystems 

Try using this Zap trigger: DocuSign - Envelope Status Updated

Toggle ON Download Form Data

 

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • June 11, 2024

Hi @csystems 

Try using this Zap trigger: DocuSign - Envelope Status Updated

Toggle ON Download Form Data

 


  • Author
  • Beginner
  • June 11, 2024

Worked perfectly - Thanks