Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

  • Home
  • Get Help
  • How Do I
  • How do I add CRM notes for customer email link clicks with non-classic automations using Mailchimp?

I want to add a note to a CRM whenever someone clicks a link in my customer journey emails. But it says that it only supports an outdated feature called “classic automations”. 

I’ve found this thread and does it mean that in 2 years, the devs didn’t add this feature?

Hi @LYD,

Welcome to the Community! 🎉

I did some digging into this, and it seems like the “Link Clicked in Mailchimp” trigger only applies to Classic Automations, and not Mailchimps new Customer Journeys. I’d recommend reaching out to our Support Team to create a feature request on your behalf to support the new Customer Journey feature.

You can reach our Support Team here: https://zapier.com/app/get-help

Hopefully, this helps.

Terms & Conditions