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Question

How do I add a carriage return to a string when integrating with Xero through Zapier?

  • 23 July 2024
  • 4 replies
  • 12 views

Xero integration carriage return being removed from string when being zapped into Xero. This there a new way to add a carriage return to a string

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4 replies

Userlevel 7
Badge +14

Hi @rpuser 

For us to have more context about what you are referring to post these screenshots:

  • Specific example showing the mentioned issue
  • How your Zap steps are outlined and configured in EDIT mode
  • DATA IN/OUT for steps in a Zap Run: https://zapier.com/app/history/

The issue has recently happen without any changes to the zap in question . The data is a multi line string with a carriage return in it. the DATA out has the carriage return but the DATA IN doesn’t. Leaving Zapier and entering XERO the carraige return is removed. The field is POAddress1. May I ask who writes the integration for XERO? 

 

the only documentation I've found with Xero is the following link 

https://central.xero.com/s/question/0D58V00008q5kpSSAQ/char10-is-no-longer-supported-by-xero-when-importing-fields-from-spreadsheet

Userlevel 7
Badge +14

@rpuser 

May I ask who writes the integration for XERO?

You can try opening a ticket with Zapier Support for that answer: https://zapier.com/app/get-help