Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

  • Home
  • Get Help
  • How Do I
  • How do I access the 'templateId' option in Brevo for transactional emails via Zapier?

Hello everyone, I’m trying to use the Zapier integration with Brevo (formerly Sendinblue) to send a transactional email, but I’m unable to access the templateId option. Instead, I can only choose between HTML or plain text. According to the Brevo API specifications, the templateId should be available for the 'Send a Transactional Email' action. Any advice on resolving this issue would be greatly appreciated. Thank you!

 

 

Hey there! It sounds like there might be an issue with the Zapier integration for Brevo not exposing all the options that the API supports. This could be due to a limitation in the current Zapier-Brevo integration setup or a recent API update that hasn’t been reflected in Zapier yet.

A good first step would be to check if there are any updates or patches available for the Zapier app that might address this discrepancy. If nothing turns up there, reaching out to Zapier’s support team could help clarify whether this is a known issue and if there’s a timeline for a fix. Sometimes, these platforms need a little nudge to sync up with the latest API changes. Hope that helps, and you get your email templates running smoothly soon!

Hi @Philip.L,

 

I agree with @busrentaldubai6, Kindly check for updates on the Brevo integration in Zapier, reconnect the account. As a workaround, you can use HTML or plain text options to create emails in Zapier instead of using a Brevo template.

 

Let us know if this option helps you to jump-start your Zap.

Reply


Terms & Conditions