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When a certain job type is booked (Rough In), I want to update the project status. I’m not sure what I’m doing wrong. Can anyone help?

 

Hi @LaurenHEI 

Good question.

Are those valid # IDs for each field?

Check the dropdown list of options for each field.

The fields expect the smaller bottom gray value for each listed option.

 

Yes, they are valid. I’ve selected them from the dropdown and entered them manually. No errors when I test but the data is not updating.

 

@LaurenHEI 

Have you tried turned the Zap ON and testing live?

Yes. It did not update.

@LaurenHEI 

You may want to open a ticket with Zapier Support so they can look into the Zap step request logs.

https://zapier.com/app/get-help

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