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Question

How can I update project status based on specific job type bookings?

  • September 1, 2023
  • 5 replies
  • 50 views

LaurenHEI

When a certain job type is booked (Rough In), I want to update the project status. I’m not sure what I’m doing wrong. Can anyone help?

 

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 1, 2023

Hi @LaurenHEI 

Good question.

Are those valid # IDs for each field?

Check the dropdown list of options for each field.

The fields expect the smaller bottom gray value for each listed option.

 


LaurenHEI
  • Author
  • Beginner
  • September 1, 2023

Yes, they are valid. I’ve selected them from the dropdown and entered them manually. No errors when I test but the data is not updating.

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 1, 2023

@LaurenHEI 

Have you tried turned the Zap ON and testing live?


LaurenHEI
  • Author
  • Beginner
  • September 1, 2023

Yes. It did not update.


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • September 1, 2023

@LaurenHEI 

You may want to open a ticket with Zapier Support so they can look into the Zap step request logs.

https://zapier.com/app/get-help