Is there a way I can pass the “Initial description” information within ConnectWise ticket onto the “Description” field in a Jira Issue/ticket.
My zap run fine, but this field is not populating onto Jira. Any solution?
Thanks
Is there a way I can pass the “Initial description” information within ConnectWise ticket onto the “Description” field in a Jira Issue/ticket.
My zap run fine, but this field is not populating onto Jira. Any solution?
Thanks
Best answer by Daniela_Paulo
Hi
Thank you for sending over those details! I’ve been checking this and at the moment the ‘Initial Description’ field field is not supported in the “New/ Updated Ticket” trigger. However, we have a feature request open for this, to which I’ve added your email.
While we can’t guarantee that a timeline for it to be implemented, we’ll let you know by email if it is!
Thank you, and happy Zapping 🙂
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