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Best answer

How can I select a jira board dynamically in Jira when filing a ticket?

  • 12 March 2024
  • 5 replies
  • 23 views
N
Userlevel 1

Hi everyone! 

I am trying to create a jira board from a salesforce case and I would like depending on the type of the case (if feature request to one board, if not to a different one and so on).

Is there any multi value if step that I can use to evaluate that?

Thanks.

icon

Best answer by Troy Tessalone 12 March 2024, 15:56

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @nsoria1 

Options:

  • Separate Zaps with Filters
  • Single Zap with Paths
    • Paths require a Zapier Pro+ plan
  • Lookup Table

    •  

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
N
Userlevel 1

HI @Troy Tessalone thanks for the reply. Can i have multiple filters steps connected to a single input?

Troy Tessalone
Userlevel 7
Badge +14

@nsoria1 

Help info about Filters: https://zapier.com/apps/filter/help

You can have multiple conditions within 1 Filter step.

You can have multiple Filters steps in 1 Zap.

Zaps with Paths mean each Path has a Filter step.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
N
Userlevel 1

@nsoria1

Help info about Filters: https://zapier.com/apps/filter/help

You can have multiple conditions within 1 Filter step.

You can have multiple Filters steps in 1 Zap.

Zaps with Paths mean each Path has a Filter step.

Thanks a lot @Troy Tessalone !

ken.a
Userlevel 7
Badge +6

That’s awesome @nsoria1! A huge thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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