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How can I select a jira board dynamically in Jira when filing a ticket?

  • Mar 12, 2024 12:54 PM UTC
  • 5 replies
  • 100 views

Hi everyone! 

I am trying to create a jira board from a salesforce case and I would like depending on the type of the case (if feature request to one board, if not to a different one and so on).

Is there any multi value if step that I can use to evaluate that?

Thanks.

Best answer by Troy Tessalone

Hi @nsoria1 

Options:

  • Separate Zaps with Filters
  • Single Zap with Paths
    • Paths require a Zapier Pro+ plan
  • Lookup Table
    •  

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • Mar 12, 2024 2:56 PM UTC

Hi @nsoria1 

Options:

  • Separate Zaps with Filters
  • Single Zap with Paths
    • Paths require a Zapier Pro+ plan
  • Lookup Table
    •  


  • Author
  • New
  • Mar 12, 2024 5:52 PM UTC

HI @Troy Tessalone thanks for the reply. Can i have multiple filters steps connected to a single input?


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Mar 12, 2024 5:54 PM UTC

@nsoria1 

Help info about Filters: https://zapier.com/apps/filter/help

You can have multiple conditions within 1 Filter step.

You can have multiple Filters steps in 1 Zap.

Zaps with Paths mean each Path has a Filter step.


  • Author
  • New
  • Mar 12, 2024 6:04 PM UTC

@nsoria1

Help info about Filters: https://zapier.com/apps/filter/help

You can have multiple conditions within 1 Filter step.

You can have multiple Filters steps in 1 Zap.

Zaps with Paths mean each Path has a Filter step.

Thanks a lot @Troy Tessalone !


ken.a
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  • Zapier Staff
  • Mar 13, 2024 11:13 AM UTC

That’s awesome @nsoria1! A huge thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗