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Question

How can I retrigger failed Zaps from step 1 to generate missing PDFs?

  • 6 December 2023
  • 3 replies
  • 23 views
B

I have a zap where step 2 generates a PDF from a system. Step 3 is where that PDF is added to our CRM. The zap started failing on step 3 because step 3 didn’t generate the PDF. We have it sorted now and the zap is running fine but I have a weeks worth of Zaps that didn’t get PDF’s generated. I want to go back to just those zaps and replay them from step 1 so that the PDF’s get generated and go through to the CRM system.

 

Any way to retrigger these zaps from the beginning? the replay will only replay the failed step. 

 

Thanks

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @BrianFJRG 

Good question,

Successful Zap Run steps can’t be rerun.

You would have to get the data to trigger the Zap again to fire and process a new Zap Run.

 

https://help.zapier.com/hc/en-us/articles/19220226086797-What-is-replay-

https://help.zapier.com/hc/en-us/articles/8496241726989-Replay-failed-Zap-runs

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
B

I saw that. Our data triggers on a new entry being added to the CRM so we can’t recreate that easily.  Was wondering if anyone had an tips on how to do this since its not native to Zapier. I can’t be the first person who had to preserve the original trigger data and rerun all the steps. 

Troy Tessalone
Userlevel 7
Badge +14

@BrianFJRG 

You would have to build a different Zap.

e.g. Fill out a form to trigger a Zap to then lookup the CRM entry to get the data then complete the PDF steps.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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