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I am creating a Zap to populate a Google Sheet with new requests that is created/received in Jobber.  When I do the mappings, a particular question in our request form is not coming up as an option. How can we get that specific question from the Jobber request form to populate in Zapier?

 

I attached the specific question I need from our Jobber request form

Hi @Shine 

Which Jobber Zap trigger are you trying to use? (screenshots)

Help link from Jobber about their Zap app integration: https://help.getjobber.com/hc/en-us/articles/360026513994-Jobber-and-Zapier-Integration

Sometimes Zap app integrations do not support custom questions or certain field types.


I'm using the New Request created trigger from Jobber.


@Shine 

Make sure you are using a Zap trigger example that has a value for that field.

Help for how to change the Zap trigger example: https://help.zapier.com/hc/en-us/articles/8496310366093-Change-the-test-record-in-your-Zap-trigger

Otherwise, you may need to try reaching out to Jobber Support for help with their Zap app integration.


Hi there @Shine,

I’m jumping in to see if I can help!

Could you please let me know if the “Question” field that you’re looking for is a custom field in Jobber? 

I'll be keeping an eye out for your response!