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Best answer

How can I keep original OneDrive file formats when uploading to MS Outlook?

  • July 20, 2022
  • 2 replies
  • 181 views
C

I created a trigger to upload a file as an attachment to an email in outlook as soon as it is downloaded into a onedrive folder, when it uploads the file it changes it to a txt file on the outlook email. How do i keep it as the original file type i.e. a pdf or word doc?

Best answer by jesse

Hey @Chuckademis30TGRC just wanted to check in again here! My guess for why this is happening would be because you might be either grabbing the name of the file instead of the file object itself or you are grabbing the file object, but the field you’re mapping it into may not be prepared to receive data in a file format.

Here is a help article that talks more about how to use files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • July 20, 2022

Hi @Chuckademis30TGRC 

Good question.

Please post screenshots with how your Zap step is configured in order for us to have more context.

Sounds like you may have the wrong OneDrive data point mapped to the Outlook attachment field.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
jesse
Forum|alt.badge.img+9
  • jesseArchitect
  • Architect
  • Answer
  • July 21, 2022

Hey @Chuckademis30TGRC just wanted to check in again here! My guess for why this is happening would be because you might be either grabbing the name of the file instead of the file object itself or you are grabbing the file object, but the field you’re mapping it into may not be prepared to receive data in a file format.

Here is a help article that talks more about how to use files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps

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