Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

  • Home
  • Get Help
  • How Do I
  • How can I keep my Zap in a running state to fix problems and submit my app for review?

Currently I want to publish my app, but I need to create some zaps and run some tasks to make sure I can submit the app review application properly. In the morning, I was able to run four zaps, tasks, but now I can only run two zaps. I would like to ask how to keep zap in running state, because only then can I fix some problems and submit my app for review

 

Hi @shoplazza 

 

If a zap gets too much errors it turns off automatically. You might wanna check the Zap Details (click on the Zap then on the right side bar you will find Details) then choose Change History. It will show you why it turned off

Hey there @shoplazza were you able to figure out the errors in your Zaps that may have turned them off? Let us know; we’re here to help you get to the finish line. 

 

Best,

Rachael

Hi again @shoplazza - I see you opened a ticket with our pals in Support! They gave you the following reason why your Zap looks like turned off: 

 

Checking the logs, it looks like the Zap was turned off due to an error on the /subscribe endpoint - we recieved a 422, with the message: {"errors":r"Topic already exists"]}

 

You can always check your Zap history in your account to keep checking in on seeing if there are errors that might set the Zap to turn off, otherwise let us know if you have any questions!

-Rachael

Terms & Conditions