I am using FreshServie & Monday.com.
When a ticket is assigned to a group and has a particular status, send to Monday.com
Has anyone got their zap to include tasks from within the ticket?
Best answer
How can I include tasks from within Freshservice ticket?
- Beginner
- 2 replies
Best answer by christina.dBest answer by christina.d
Hey there,
Hmm, I don’t believe the associatedTasks object is supported with the current Freshservice integration. That said I might recommend opening a ticket with my friends in support!
Assuming this is possible, they should be able to help open a new feature request on your behalf.
Thanks for swinging by and welcome to the Community!
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+14- Zapier Expert
- 31410 replies
Hi
It’s likely the Freshservice API would have to be used to get the Ticket’s Tasks: https://api.freshservice.com/#view_all_ticket_tasks
App APIs can be used in Zaps with the Webhooks app as an action step: https://zapier.com/apps/webhook/help
⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
1 person likes this
+9- Zapier Staff
- 2653 replies
- Answer
Hey there,
Hmm, I don’t believe the associatedTasks object is supported with the current Freshservice integration. That said I might recommend opening a ticket with my friends in support!
Assuming this is possible, they should be able to help open a new feature request on your behalf.
Thanks for swinging by and welcome to the Community!
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