Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I am using FreshServie & Monday.com. 

When a ticket is assigned to a group and has a particular status, send to Monday.com 

Has anyone got their zap to include tasks from within the ticket? 

 

 

Hey there, @megglestone! Thanks for reaching out. 🤗

Hmm, I don’t believe the associatedTasks object is supported with the current Freshservice integration. That said I might recommend opening a ticket with my friends in support!

Assuming this is possible, they should be able to help open a new feature request on your behalf. 

Thanks for swinging by and welcome to the Community! 

Hi @megglestone 

It’s likely the Freshservice API would have to be used to get the Ticket’s Tasks: https://api.freshservice.com/#view_all_ticket_tasks

App APIs can be used in Zaps with the Webhooks app as an action step: https://zapier.com/apps/webhook/help

 

 

Terms & Conditions