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Hello everyone,

I've been trying to connect a shared Microsoft Outlook mailbox in Zapier but haven’t succeeded. I've read the relevant thread (https://community.zapier.com/how-do-i-3/shared-mailbox-outlook-2110) and I'm familiar with the MS Office 365 connector, but the mailbox still doesn’t show up.

Has anyone managed to connect a shared mailbox without a direct password?

Any suggestions or advice would be much appreciated. Thanks!

Best

Hi there @fvivadev,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “Action” section of the action steps that shows all of its fields. Like so:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

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