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HELP! Zap is not pulling up Thrivecart info from products

  • 26 September 2020
  • 1 reply
  • 134 views

Userlevel 1

Hi,

I have set up so many zaps and this is the first time this has happened.  Zapier is not pulling product info from Thrivecart.  They are set up correctly and I had them double checked by an outside source.  I do this all the time.  I have no idea why this isn’t working- please help!

 

Thank you

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Best answer by Danvers 28 September 2020, 13:21

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Userlevel 7
Badge +12

It sounds like we’ll need to take a closer look at your Zap to see what the trouble is here. I’m going to pass your message to the Support Team who can dig into this with you, someone will be in touch via email as soon as possible.