Hi, I'm looking for help on creating a zap with customgpt.ai, where the Zap uses information from all fields in a customgpt.ai. conversation, currently the Zap is only picking up content in the first message of the conversation and not from the entire thread. The purpose of this integration is to extract contact information (name, email, phone number) from users to generate leads. The current integration works well (but only extracts information from the first message in the conversations).
I am using the following zap sequence.
- App: CustomGPT, Event: Input “CustomGPT New Conversation” (source of content)
- App: Formatter by Zappier, Event: Number (to extract telephone numbers from the user's conversation - input “CustomGPT New Conversation”)
- App: AI by Zappier, Configuration Prompt: “I want to extract lead data. Please pull the user's name, email address and any other contact information. Also provide a summary of the conversation and include any numbers that the user provides in the summary”. Output fields (Name, Email, Telephone, Summary of Conversation)
- App: Zappier Tables. The creates records with name, email, telephone number and summary of conversation.
Everything works as long as the data is in the first message of a customgpt.ai conversation, if the user includes their contact information in other messages in the conversation thread the data is not retrieved in the zap.
So, I'm looking for a way to extract a user's contact information from a customgpt.ai conversation, irrespective if the data is in the first message or in other messages of the conversation thread.
Please note I have zero coding experiencing and am a no code novice.
Thanks
AGM