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Gravity Forms leads not being added to KW Command

  • 26 July 2021
  • 2 replies


I logged in to Zapier and clicked “skip test” and activated the zap to go from gravity forms to our KW Command CRM. Then, I sent a submission in through Gravity Forms (website), which I received as a general email from our website, but we checked Command and the lead did not register/come into Command system. Is there some other way you can test this?


Best answer by christina.d 29 September 2021, 01:13

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2 replies

Userlevel 7
Badge +14

Hi @KWLifestyleproperties 

Check your Zap Runs for triggered Zaps and possibleerrors:

Userlevel 7
Badge +9

Hi everyone, 

I wanted to pop into this thread and mention it appears the underlying cause was actually due to a bug in Keller Williams Command. It does look like it has since been resolved though! 🤗If anyone continues to see errors related to `Invalid kwuid value`, please don’t hesitate to drop a line to our support team and they’ll be happy to do a bit more digging.