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Googles forms with files not downloading

  • 18 April 2021
  • 2 replies
  • 110 views

I have a google form which is also uploading files - these files are being stored in google drive - when connecting to zapier - the files are not actually being downloaded but instead am getting “servicelogin” file - assuming zapier did not have access to those files even if there is an associated connection for it.

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Best answer by Troy Tessalone 19 April 2021, 00:58

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2 replies

Userlevel 7
Badge +14

Hi @automationworld 

To use files in Zaps, the files need to be publicly accessible.

Try changing the sharing permissions on the GDrive folder.

You can always test by opening a file link in a private browser to see if it renders or downloads.

Userlevel 7
Badge +10

@automationworld 
Just checking in to see if you still need help with this?