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Chat Thread with Zoho CRM support:

 

Common Problems With Zoho CRM
Last Updated: Jun 02, 2020
I Cannot Get My Auth Token To Work
You will need to create an auth token here: https://accounts.zoho.com/apiauthtoken/create?SCOPE=ZohoCRM/crmapi. If it still doesn't work, you may also need to contact your ZohoCRM administrator to enable API access.

Unable to create entry in module: Contacts. Error : Invalid data for the field id. Detail : expected_data_type bigint, parent_api_name Account_Name

Hope you are well also : )

Sanjana

Can you please share the api input you have used while making the call

 

Strang because other Zaps seem to be working fine

 

 

Only an issue with Google to Zoho

I try to get token and says "Scope details incorrect."

V2 would be nice, but not sure that's the issue???

 

Hi @Giver Marketing! Could you perhaps share a little more detail about where you’re running into trouble here?

 

It sounds like you’re trying to use Zoho in a Zap and are seeing an error related to authenticating Zoho. Is it just with a Google Sheets to Zoho Zap, or are you seeing the same issue connecting to Zoho in other Zaps?

Just Google sheets

Hi @Giver Marketing!

It looks like we'll have to dig deeper into this one, so I'm going to escalate this to our Support team. They'll help you resolve this issue in a timely fashion :)

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