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Best answer

Google Analytics does not create a measurement

  • April 17, 2020
  • 2 replies
  • 324 views
N

Hello, 

I am trying to create a measurement in Google Analytics. My aim is to create a goal in google analytics when a form is submitted on Hubspot. The data is sent successfully however Google Analytics does not display the goal. 

Event category and event action fields are filled correctly. 

 

Can you help me with this? 

Best answer by Danvers

Following up on this thread - the Support Team looked into this and were able to provide this information:

 

I've done some further investigation into this and I think this is potentially related to this: https://dominichurst.com/2014/04/10/total-events-not-matching-goal-completions-google-analytics/

and the fact that we're not specifying a Custom Client ID here:

232278dd0272df5b4ea2a52526715137.png
Link to full-size image (shown above)

so, all of the Zapier measurements coming through from Zapier may be looking like the same one.

It doesn't look like HubSpot supplies a unique ID for every form that is submission it sends us. So based you'll need to add a code step to generate the UUID needed by the Custom Client ID field. Here is a link to some documentation which may help: https://zapier.com/help/create/code-webhooks/python-code-examples-in-zaps#step-11

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Liz_Roberts
Forum|alt.badge.img+8
  • Liz_RobertsZapier Staff
  • Zapier Staff
  • April 20, 2020

Hi @NicoleSA ,

Thanks for reaching out- sorry you are running into an issue with your goals displaying!

I see you are working with Samantha in Support on this. Once they are able to troubleshoot this issue, I will circle back to update this thread!

Please let us know if you have any additional questions!

Danvers
Forum|alt.badge.img+12
  • DanversZapier Staff
  • Zapier Staff
  • Answer
  • June 1, 2020

Following up on this thread - the Support Team looked into this and were able to provide this information:

 

I've done some further investigation into this and I think this is potentially related to this: https://dominichurst.com/2014/04/10/total-events-not-matching-goal-completions-google-analytics/

and the fact that we're not specifying a Custom Client ID here:

232278dd0272df5b4ea2a52526715137.png
Link to full-size image (shown above)

so, all of the Zapier measurements coming through from Zapier may be looking like the same one.

It doesn't look like HubSpot supplies a unique ID for every form that is submission it sends us. So based you'll need to add a code step to generate the UUID needed by the Custom Client ID field. Here is a link to some documentation which may help: https://zapier.com/help/create/code-webhooks/python-code-examples-in-zaps#step-11

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