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Gmail new labeled message linking to original massage, not one that was labeled

  • 21 November 2021
  • 1 reply
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I created a zap to add new labeled Gmail messages to Airtable. The trigger label is “Add to Airtable”. I do not use conversation view in Gmail. My issue is the message URL added to Airtable opens the original message in a conversation. I want the URL to open the actual email that I labeled.

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Best answer by robschmidt 22 November 2021, 03:24

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Hi @jerdavcpa 

I don’t think you can label a single email from a conversation in Gmail. Since that’s how it works, the message URL will open the conversation.