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Best answer

Gmail and Slack integration not working

  • 6 July 2023
  • 1 reply
  • 338 views
GusPrior 
It is possible to integrate Gmail and Slack... It won't let me move forward, I don't know if the problem is slack or Gmail
icon

Best answer by ken.a 6 July 2023, 12:53

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

ken.a
Userlevel 7
Badge +6

Hi @GusPrior,

Welcome to the Community! 🎉

I’m so sorry for the troubles with the Zap.

As of May 26, 2019, Google limited the services provided to its consumer users (anyone with an @gmail.com or @googlemail.com address) to be in line with their new security protocols. This means that some of the functionality that was previously possible with Gmail’s integration with Zapier is no longer possible. This error about not being able to connect a consumer Gmail consumer account is a result of those changes.

Essentially, we're limited on which apps we can send data TO if the data is coming from a Gmail step (using personal Gmail accounts - @gmail.com or @googlemail.com) in your Zap.

You can find a list of approved apps here but Slack is not an approved app at the moment: https://zapier.com/help/doc/common-problems-with-gmail#my-gmail-zap-has-an-error-about-connecting-to-google-approved-or-not-approved-apps

Here’s a link to some information about the changes Google is making: https://cloud.google.com/blog/products/g-suite/elevating-user-trust-in-our-api-ecosystems

Our team is working on getting more apps approved with Google once again, and I’ve added your vote for that request so that you’ll get notified as soon as there’s an update.

In the meantime, you’d need to switch to using a G Suite business account for the Gmail step in order to send Gmail information to any app, or you can consider using an approved alternative app.

Hopefully, this clears everything up.

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