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Question

Getting an authentication error with Thinkific

  • January 1, 2021
  • 2 replies
  • 736 views
R

I keep getting this error I am using the correct API and the sub domain in my Thinkific URL. 

 

We hit an error adding your new account

authentication failed: The app returned "Authentication Error".

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • January 2, 2021

Try using a Private Browser to authenticate the app and make sure you browser isn’t blocking popups.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
AndrewJDavison
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  • AndrewJDavisonZapier Solution Partner
  • Zapier Solution Partner
  • March 31, 2021

@RickoJCZap 
Just checking in to see if you still need help with this? 

Find out more and hire me: https://zapier.com/partnerdirectory/andrewjdavison (andrew@andrewjdavison.com)
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