Hi
I have a Zap which fires on the creation of a record in a Knack table. There is a connection on the added record to an account record. I see in the results that connected field is just returning the account name. I want to get the email address from the connected account record.
I thought I could just use a find record but for that I need the ID not the name.
I’m sure this must be really simple and I am missing something?
Thanks for any pointers
Hi
For us to have more info, post screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings visible.
Also, post screenshots showing the DATA OUT from the Knack step.
Hi
Welcome to the Community.
To pull additional data from a related record in Knack via Zapier, set your Zap to trigger when a new record is created. Add a 'Find Record' action in Knack using the related record's ID in the 'Record ID' field. If the ID isn't directly available, use a custom value or an extra 'Find Record' step to locate it first. This allows you to retrieve the necessary data from the related record; sending a screenshot of your Zap will significantly help us direct you to the right track.
I hope this helps. If you have any other questions or need further clarification, feel free to ask.
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