I’m trying to setup Freshbooks New to create a new sales invoice into Xero when I generate the invoice in Freshbooks. However, the Xero zap is asking me to input the required field “Line Quantity,” but I can’t find any field that is being detected in my Freshbooks invoice even though Freshbooks clearly has Quantity and Line Total in their invoices. I tried fudging it by inputing “1” into the Line Quantity field in hopes that it will always default to saying 1, but it’s still not allowing it to work. Please help!
This is the exact error message I am receiving:
“We had trouble sending your test through.
A validation exception occurred, The UnitAmount field is mandatory and cannot be derived from the Quantity and LineAmount fields., The LineAmount field is mandatory and cannot be derived from the Quantity and UnitAmount fields.”
Best answer by steph.nView original
Thank you for reaching out- so sorry you are running into this error!
I am escalating to Support as they can dig into your Zap and help to resolve most quickly. Sit tight and someone will be in touch just as soon as they can!