About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Free Plan - Abandoned Cart

  • 10 July 2020
  • 2 replies
  • 123 views
B
Userlevel 1

I’m on the Free Plan and I created a single Zap connecting Shopify and Flodesk so that when someone abandons their cart after an hour (trigger) an email will be sent to them reminding them that they have something in their cart (action). After I created it, I was able to turn it on, however, after about a week Zapier turned the zap off and it won’t let me turn it back on unless I upgrade. From what I understand about the free plan, you get 5 single step zaps...why won’t it let me turn this zap on...what am I missing here?

icon

Best answer by AndrewJDavison_Luhhu 12 July 2020, 19:38

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

AndrewJDavison_Luhhu
Userlevel 7
Badge +10

Hi @bwwonline 

So, Shopify is one of Zapier’s premium apps. Those require you to be on a paid plan to use.

The reason you were able to have the zap on for a while was that when you first signup, Zapier puts you on a trial of the Pro plan.

You’ll need to upgrade if you want to switch this zap back on.

We're Zapier Certified Experts - we help businesses do cool stuff with automation | www.luhhu.com
B
Userlevel 1

Thank you! I appreciate you responding.

Terms & Conditions