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Hello Zapier Community!

I’ve slowly been figuring out how to use Zapier to update my deals in Hubspot using forms in Jotform, but I’ve run into another problem that I can’t seem to figure out.

I’ve successfully connect the Jotform to fill out deal properties(text fields, number fields, and even dropdown select fields), but it all stops when I introduced a radio select button. I tried making all the selections match exactly the options avaible on Hubspot, but Zapiers trouble shooting says:

“Sometimes HubSpot returns the message Property values were not valid or The value supplied for the property _____ must be one of the available options.This means that one of the fields in your action step template corresponds to a checkbox in Hubspot or Hubspot CRM, and you've specified something for that field that is not a "true" or "false" string—for example, a "yes", "no", "True", "False", etc. Hubspot will only take a "true" or "false" in those fields, so if your trigger app is passing data in different format, you can use a Formatter step to convert those values.”

I feel like this is what is happening because this is the error I am getting:

“ Property values were not valid: w{"isValid":false,"message":"Solar And Efficiency was not one of the allowed options: llabel: \"Solar\"\nvalue: \"JobTypeSolar\"\ndisplay_order: 0\ndouble_data: 0.0\nhidden: false\ndescription: \"\"\nread_only: false\n, label: \"Energy Efficiency\"\nvalue: \"JobTypeEfficiency\"\ndisplay_order: 1\ndouble_data: 0.0\nhidden: false\ndescription: \"\"\nread_only: false\n, label: \"Solar And Efficiency\"\nvalue: \"JobTypeSolarEfficiency\"\ndisplay_order: 2\ndouble_data: 0.0\nhidden: false\ndescription: \"\"\nread_only: false\n]","error":"INVALID_OPTION","name":"job_type"}] “

How do I assign a true or false value to the different radio select options?

 

Thank you!

Looks like the bolded values below are the expected/accepted valid values.

If Solar, then JobTypeSolar

If Energy Efficiency, then JobTypeEfficiency

If Solar And Efficiency, then JobTypeSolarEfficiency

 

>{"isValid":false,

"message":"Solar And Efficiency was not one of the allowed options:

>

label: \"Solar\"\n

value: \"JobTypeSolar\"\n

display_order: 0\n

double_data: 0.0\n

hidden: false\n

description: \"\"\n

read_only: false\n,

label: \"Energy Efficiency\"\n

value: \"JobTypeEfficiency\"\n

display_order: 1\n

double_data: 0.0\n

hidden: false\ndescription: \"\"\n

read_only: false\n,

label: \"Solar And Efficiency\"\n

value: \"JobTypeSolarEfficiency\"\n

display_order: 2\n

double_data: 0.0\n

hidden: false\n

description: \"\"\n

read_only: false\n]",

"error":"INVALID_OPTION",

"name":"job_type"}

] “


I’ve tried to keep the values the same on Hubspot and Jotform:

 

Is it then that I don’t have Zapier set up correctly and it is not reading the values?


HubSpot relies on the Internal Values when using Zapier.

 

Either Typeform isn’t sending the Calculated value OR you have the wrong value mapped in the Zap.


@Benji W 

Just checking in - did you manage to get this sorted?