Formatter Tool: Issue With Formatting Phone Number... What Am I Doing Wrong?
Hi there. I am attempting to format a phone number in order to remove the parenthesis, dashes and spaces. I have done this a number of times in other zaps and have not run into any issues.
For some reason, on the zap sequence I am building today - the phone number formatter is not working properly.
I recorded a 1 minute video showing what it’s doing, please take a look and let me know what you think. Am I crazy? This has worked for me in the past…
I am hoping they can update the expected functionality for formatting the phone number as I have dozens of these “in the wild” I would need to hunt down and update.
cc @Liz_Roberts
I can see that the Support Team came back to you on this and confirmed that it’s an issue with the Formatter. The reason that it’s running into this issue is because the Formatter is looking for a valid phone number (based in the country selected) and if there’s something that doesn’t fit, then it wont format it.
We are looking for a way to improve this, and in the mean time, if what you need is to remove all symbols from the phone number, then it looks like @ikbelkirasan has you covered with that brilliant code step!
Try this code. It should return 17774445555 for this input (777) 444-5555