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first zap - email not working

  • 15 June 2020
  • 7 replies
  • 505 views

hello -

I created my first zap - email whenever a new record is available in airtable view. I tested it and it works fine. I get an email but when i turned it on, I am not getting any email at all. I went ahead and did a sample registration and nothing happened

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Best answer by adamsmartschan 15 June 2020, 19:23

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7 replies

Userlevel 4
Badge +5

Could you show screen shots of your Zap and Airtable view?  Also what is the email system you are using?

David

i am using gmail. the account that i am using is Google gsuite

 

 

Userlevel 5
Badge +6

@Parvinder - 

 

What are you looking to do here? Send an email to a new record in Airtable?

 

Thanks!

whenever there is a new record in the airtable, i would like to send an confirmation email to the applicant

Userlevel 5
Badge +6

OK, @Parvinder, great!

 

You should be able to do this without the Find in the middle. Just Trigger = New Record in View and Action = Send Email (or create draft).

So apparently its working but its takes 15 minutes to send an email after the new record appears in airtable

Userlevel 5
Badge +6

That makes sense! Not all zaps are instant. The triggers and actions that are are flagged.