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Question

"Find or Create Record in Airtable" not updating existing records

  • 6 January 2022
  • 3 replies
  • 234 views
T
Userlevel 1

I’d like to create a new record in Airtable when someone signs up for a meeting in Calendly. However, if a record already exists with the same email I’d like to just update some fields.

Seems like the “Find or Create Record in Airtable” action would be perfect for this. It works fine in creating new records, but if never updates records when it finds an existing email/record.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @tinycareteam 

Try these Zap Steps

  1. Trigger: Calendly - Invitee Created
  2. Action: Airtable - Find/Create Record
  3. Action: Filter
    1. if Record Found = TRUE
  4. Action: Airtable - Updated Record
    1. map the Record ID from Step 2
⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
T
Userlevel 1

Hi @Troy Tessalone - for step 3 in your solution, do I choose “Zap Data Was Found”? I don’t see a “Record Found” option.

Thanks!

Troy Tessalone
Userlevel 7
Badge +14

@tinycareteam 

Yes.

Filter Condition:

Zap Data Was Found | contains | True

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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