I currently have two pipelines being used in an inbox on HubSpot and I only want actions to take place if it’s coming from a particular email address. I currently have:
Trigger → New Ticket in Hubspot
Action → Text in Formatter by Zapier
Action → Text in Formatter by Zapier
Action → Text in Formatter by Zapier
Action → Text in Formatter by Zapier
Action → Update Ticket in Hubspot
I know I need a Action→ Only continue if… between the Trigger and Action but I don’t see any contact ID fields being made available even though I’m retrieving it in the Trigger step. Suggestions on how to proceed?