I see a few previous discussions adjacent to what I’m trying to figure out, yet not quite what I’m looking for.
I’ve set up a Zap that will take messages posted to a public channel in Slack and create Jira Software Cloud issues from them. If somebody replies to that main channel message, however, I do NOT want that threaded reply to trigger the Zap.
Any ideas about how to make this work?
(I see are a few fields that might be relevant, yet I’m not sure how to interpret them. For example, there’s a field called Thread Ts Time, yet it doesn’t seem to be about whether a message is a main channel message or a threaded reply.)
Best answer by Troy TessaloneView original
In Slack, if the message is a reply via a Thread it will include these 2 data points in the trigger:
Use a Filter as Step 2 to filter out messages that have these data points
Thanks! I’ll give it a try.