Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

 

The Facebook account connection was successful, but Zapier is unable to read the Facebook posts and is failing.
I have my Facebook posts set to public.

 

  • In Additional Business Integration Settings, the Who can see you use this business integration? field needs to be set to Public. 

I have also completed this setup.

 

What can I do to fix this problem?

Can someone please help me?

Someone?

Hi @seto,

 

Welcome to the Community.

 

To isolate the issues with the Facebook and Zapier integration, try reconnecting Facebook to Zapier, checking that Zapier has the necessary app permissions in Facebook's settings, and ensuring posts are set to "Public." Test the Zap with a new public post, as Zapier may struggle to read older posts. Note that Zapier can only access posts from a Facebook Page, not a personal profile.

 

Let us know if this helps you jump-start your Zap.

Terms & Conditions